Privacy Policy for Whendrop

Effective Date: January 28, 2026

At Whendrop, we value your privacy and are committed to protecting the personal information you share with us when shopping on our website. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you visit or shop on Whendrop, we may collect the following information:

  • Personal Information: Name, email address, phone number, delivery address, billing information, and payment details.

  • Account Information: Login credentials and purchase history if you create an account.

  • Website Usage Data: IP address, browser type, device information, pages visited, time spent on the website, and referring URLs.

  • Cookies & Tracking Data: Information collected via cookies, web beacons, and other tracking technologies to improve your shopping experience.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and deliver your orders accurately and efficiently.

  • Customer Support: To provide support, respond to inquiries, and resolve issues.

  • Marketing & Promotions: To send you offers, newsletters, and updates (you can opt out at any time).

  • Website Improvement: To enhance our website functionality, user experience, and security.

  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following cases:

  • Service Providers: Trusted third-party vendors (e.g., payment processors, delivery services) who help us operate the store.

  • Legal Requirements: When required by law or to protect Whendrop’s legal rights, safety, or property.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Analyze website traffic

  • Personalize your shopping experience

You can manage or disable cookies in your browser settings; however, this may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and regular monitoring of our systems.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal data

  • Opt out of marketing emails

  • Object to or restrict certain data processing activities

To exercise any of these rights, please contact us at support@whendrop.co.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before sharing personal information.

8. Children’s Privacy

Whendrop does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest update. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email:whendrop1@gmail.com.co
Website: www.whendrop.co